Recall Causes Unexpected Consequences for Toyota Owners
Facing the recent massive recall of Toyotas, Atlanta Toyota owners find themselves at something of a loss.
Toyota has said that their cars are still fit to drive and those using them have no need to worry about the recall which has suspended production at six of their assembly plants, but that provides little relief for owners who have had no luck finding out when they will be able to bring their cars in for repairs, or even what those repairs might be when that time finally arrives.
“I called the dealership this morning after I heard about it and they told me they had not even received information or parts to repair what the problem is,” said Joyce Stevenson, a Newnan resident who drives a 2007 Camry LE, V-6, 4-door sedan.
“Well, if it’s serious enough for them to stop selling them, then why aren’t they in a hurry to get the parts to fix them for people who have already bought one?”
Unanswered questions and worries over the recall are even starting to create division in some families as loyalists clash with those who want to get rid of the recalled cars and avoid Toyota in the future after learning of their widespread defect.
On the one hand, Toyota is expected to weather this recall well in the long run mostly on the grounds of their robust and loyal base of consumers. Many owners will stick with their Toyotas through the ups and downs brought by this recall and continue to buy Toyota automobiles in the future. Duncan Harle would like to be such a customer, but his wife falls on the other side of the argument. Sharon is firm in her stance that they get something else for their next car.
“We’re going to buy a new car,” she said. “I can’t trust this car.”
Duncan has been a Toyota owner longer than his wife, and calls them the best cars he’s owned. For him, waiting and seeing how the recall and repairs continue seems like the best course of action.
“Can we bring the car in for a recall, and if we bring it in, what can they do for us?” Harle said. “I’ll give them a chance to fix it.”
And in the short term, at least, economics may favor the loyalists. While dealers understand that these things do not permanently affect the ability to resell these cars once the proper repairs have been made, it may still make them cautious when making offers to sell or trade in the affected models. Private buyers will probably be even more conservative toward buying them, since they are less savvy of how much the cars will still be worth once repair, or because they might see the opportunity to get a better deal. Experts recommend that sellers hold onto their Toyotas at least a few more weeks and see what happens rather than accept a lower price.
If you’ve been injured by a defective product, contact an experienced Atlanta, GA personal injury lawyer immediately. Call MLN Law at 404-531-9700 to schedule a free consultation.